Just thought I’d throw this up here.
I bought a monitor from PC Connection back in October that came with a $100 rebate. Their rebate partner is RebatesHQ, aka Parago. Today I received by second email from customer service after inquiring about the status of my rebate. At all costs, do not count on rebates from them. I spoke with PC Connection, and they are aware of the problem. In fact, they’ve been authorized to credit your credit card for the rebates if you haven’t received it after 14 weeks.
Look at this thread. Sad.
DearXXXXXXXXXXXXXXX: Tracking number: XXXXXXXX Thank you for your rebate inquiry. We are pleased to inform you that your submission has been received and validated, and it is in the final stages of processing. Your rebate check should be mailed by 03/21/2007. We appreciate your participation in this promotion. Sometimes we do have unexpected delays in processing the rebates, I do apologize and I assure you we will be issuing your rebate check as soon as possible. If there is anything else we can do to assist you, please contact us at rebates@parago.com. We are always happy to help. You can also track the status of your rebate, using the Tracking number above, at www.RebatesHQ.com. Evelyn Promotions Customer Service -----Original Message----- From: XXXXXXXXXXXXXX (XXXXXXXXXXXXXXXXX) Sent: Feb 8, 2007 10:29:40 AM Subject: RE: Rebates Customer Service (#6XXXXXXXXX) Can you please confirm that this was sent? When I log in, it still only says "Status Detail: Your rebate is valid and is scheduled for final processing." This is getting seriously out of hand. "rebates@rebateshq.com" <rebates@rebateshq.com> wrote: XXXXXXXXXXXX: Tracking number: 210104401 Thank you for your rebate inquiry. We really apologize for any inconvenience this may have caused you. We are pleased to inform you that your submission has been received and validated, and it is in the final stages of processing. Your rebate check should be mailed by 02/07/07. We appreciate your participation in this promotion. If there is anything else we can do to assist you, please contact us at rebates@parago.com. We are always happy to help. You can also track the status of your rebate, using the Tracking number above, at www.RebatesHQ.com. Maricela Promotions Customer Service -----Original Message----- From: XXXXXXXXXXXXXXXXXX Sent: Jan 19, 2007 4:00:14 PM Subject: Rebates Customer Service Comments Additional Comments: You received my forms on 11/3/06 and my rebate was validated. but i have not received any check or information from you. this is the 2nd time I am writing in the past 2 weeks to find out what is going on. I have been approved for weeks and still have not received anything.Beware Rebates through RebatesHQ / Parago